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FAQs

What are the benefits of installing an artificial grass?

What is Face Weight?

What is the Stitch Count?

What is Pile Height?

Is your artificial grass pet friendly?

How long does your warranty last?

What should I look for in choosing artificial grass?

What is Gauge?

How can I connect multiple pieces together?

How to take care of artificial grass?

How long does your artificial grass last?

How long will my grass live?

My turf is shedding, why would this happen?

Is artificial grass worth the cost?

What is Stitch Rate?

Is artificial grass safe for health?

Help Guides

Extra Tips for Installing your Artificial Grass

How to Install your Boxwood Hedge

How to Install your Artificial Grass

Orders

Small Parcel Items

Oversized Items

Order Status & Tracking

Resources

How to Remove Crease or Ripples on your Artificial Grass

How to Maintain & Care for your MegaGrass Artificial Turf

How to Maintain & Care for your UltraHedge Artificial Boxwood Leaf

EGA Limited Warranty

Returns & Refund Policy

Refunds

How to Return an Item

Shipping & Delivery Policy

Shipping & Delivery

Over-sized Item Delivery Policy

All Categories ​>​ ​Shipping & Delivery Policy

Shipping & Delivery Policy

2 articles

Shipping & Delivery

All delivery dates are estimated and not final. Most orders ship within 2-4 business days, unless otherwise stated x the product page under the Shipping & Returns tab.

Updated 1 year ago by MegaGrass Support

Over-sized Item Delivery Policy

We know you're excited to receive your grass, we are too! Learn about our over-sized item delivery policy and how to schedule your delivery.

Updated 1 year ago by MegaGrass Support

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