Refunds

Updated 3 months ago by MegaGrass Support

If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, be it similar or not. You can return a product within 30 days of shipment provided that the items are still in sellable condition.

Items cannot be returned if:

  • They have been altered, mishandled or damaged
  • It is marked as non-returnable, non-refundable sale
  • It has been installed or show signs of installation

Any product you return must be in the same condition you received it and in the original packaging. Please keep the receipt.

Only purchases made directly from megagrass.com and ultrahedge.com qualify for the 30-Day Return and Exchange program.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.


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