Order Status & Tracking

Updated 3 months ago by MegaGrass Support

We ship most items within 2-4 business days after you place your order. The delivery timeframe may vary according to the destination and the shipping option you selected when you placed your order.

For oversized items, we ship within 1-10 business days after you have placed an order. And it takes 1-4 weeks delivery time after it ships from our warehouse. Depending on your region, shipping times may vary slightly.

Once we accept your order, we will assign a Unified Tracking Number to your shipment. We will include this tracking number with your order confirmation and ship confirmation emails.

If you place an order for multiple items, they may each ship from different warehouses.  

Haven’t Received Your Order?

If your order does not arrive by the estimated delivery date, or you did not receive your order when tracking shows it was delivered, please contact us.


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