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FAQs

What are the benefits of installing an artificial grass?

What is Face Weight?

What is the Stitch Count?

What is Pile Height?

Is your artificial grass pet friendly?

How long does your warranty last?

What should I look for in choosing artificial grass?

What is Gauge?

How can I connect multiple pieces together?

How to take care of artificial grass?

How long does your artificial grass last?

How long will my grass live?

My turf is shedding, why would this happen?

Is artificial grass worth the cost?

What is Stitch Rate?

Is artificial grass safe for health?

Help Guides

Extra Tips for Installing your Artificial Grass

How to Install your Boxwood Hedge

How to Install your Artificial Grass

Orders

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Oversized Items

Order Status & Tracking

Resources

How to Remove Crease or Ripples on your Artificial Grass

How to Maintain & Care for your MegaGrass Artificial Turf

How to Maintain & Care for your UltraHedge Artificial Boxwood Leaf

EGA Limited Warranty

Returns & Refund Policy

Refunds

How to Return an Item

Shipping & Delivery Policy

Shipping & Delivery

Over-sized Item Delivery Policy

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Help Guides

3 articles

Extra Tips for Installing your Artificial Grass

Learn how to install your artificial grass for proper drainage. Discover extra tips on effective installation for hard surfaces, putting greens, playground, pet area, and more.

Updated 4 years ago by MegaGrass Support

How to Install your Boxwood Hedge

Learn How to Install Boxwood Hedge on a Wooden Fence or on Metal Fence with 3 simple steps.

Updated 4 years ago by MegaGrass Support

How to Install your Artificial Grass

Everything You Need to Know About Artificial Grass. And a 3-step guide on the proper installation process so you can do it yourself!

Updated 4 years ago by MegaGrass Support

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