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FAQs

What are the benefits of installing an artificial grass?

What is Face Weight?

What is the Stitch Count?

What is Pile Height?

Is your artificial grass pet friendly?

How long does your warranty last?

What should I look for in choosing artificial grass?

What is Gauge?

How can I connect multiple pieces together?

How to take care of artificial grass?

How long does your artificial grass last?

How long will my grass live?

My turf is shedding, why would this happen?

Is artificial grass worth the cost?

What is Stitch Rate?

Is artificial grass safe for health?

Help Guides

Extra Tips for Installing your Artificial Grass

How to Install your Boxwood Hedge

How to Install your Artificial Grass

Orders

Small Parcel Items

Oversized Items

Order Status & Tracking

Resources

How to Remove Crease or Ripples on your Artificial Grass

How to Maintain & Care for your MegaGrass Artificial Turf

How to Maintain & Care for your UltraHedge Artificial Boxwood Leaf

EGA Limited Warranty

Returns & Refund Policy

Refunds

How to Return an Item

Shipping & Delivery Policy

Shipping & Delivery

Over-sized Item Delivery Policy

All Categories ​>​ ​Resources

Resources

4 articles

How to Remove Crease or Ripples on your Artificial Grass

Keep your artificial grass looking flawless, learn how to prevent and remove crease lines.

Updated 3 years ago by MegaGrass Support

How to Maintain & Care for your MegaGrass Artificial Turf

Follow the care and maintenance guidelines to protect your investment and extend the life of your artificial grass.

Updated 3 years ago by MegaGrass Support

How to Maintain & Care for your UltraHedge Artificial Boxwood Leaf

Maintaining your new faux green wall is easy. Read these quick tips and tricks on how to keep your UltraHedge Artificial Boxwood Leaf looking luscious and naturally green.

Updated 3 years ago by MegaGrass Support

EGA Limited Warranty

MegaGrass Support 15 YEAR LIMITED WARRANTY. EcoGreen America, LLC. (a.k.a. EGA) guarantees to replace any area or portion of turf with substantial changes in color and texture.

Updated 3 years ago by MegaGrass Support

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